This hotel is located on the Macau Peninsula. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service and lift access. There is a café and a bar. Business guests may use the conference facilities. Room service is also available. The rooms overlook either Nam Van Lake or Macau Bay. All come with a private bathroom with a shower/bathtub. They are equipped with a TV, a minibar and coffee making facilities. This hotel features a lap pool and a gym. Access to both is free. Guests can also relax with a massage or body treatment, or in the steam room in the spa for a package price. They may select their breakfast from a buffet and the midday and evening meals are available à la carte.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Now I understand how easy it is to become a "fan" of M.O. We came here for just 1 night to celebrate our anniversary, and I wish we had stayed more. The class, the level of service, the kindness and friendliness of the staff is simply something you are going to remember for years to come. The attention to details is the highest I have ever experienced in my life. And I really have been lucky to stay at several 5-star hotels around the world, but the Mandarin Oriental in Macau has set a really high bar for all other hotels to follow. I felt almost speachless when I found they provided a glasses cleaning cloth and cable reel tapes for my chargers (you can see both in the pics). Which of course I'm going to keep as a cherished memory. We were welcomed as we were regulars (it was my first time ☺️ at a M.O. as far as I remember) At the check-in, we were welcomed by Mrs. Sun and Mrs J. Babilonia, and the latter not only welcomed us but also brought us to our room which to our surprise was so wonderfully decorated with rose petals on bed and a complimentary cheesecake for our anniversary. In addition to that she was kind enough to take a picture of us and let us have a printed copy to get a fond memory of this moment. At the front desk, a Western guy who I think was the "supervisor" and whose name I didn't take note (I'm not good at remembering names 😭) was kind enough to teach us about how to reach around some places in Macau and how to make the most out of our short stay. The room has a fantastic view of the Macau Tower and Taipa side. At night the view is stunning. The staff at the swimming pool was also very attentive and friendly (I don't remember their names sadly). I had also breakfast at MO and even there the staff was very attentive to my requests. The food was extraordinary of course. The room was impressively huge and it has an automated system that is going to open the curtains whenever you come back in. What is sure is that they won another fan in me and this is one of the hotels I'm going to say I will definitely come back to.”
— Amedeo Caputo
“Keeping all facilities including preventive & contingency planning under the good standard is a must”
— Joyce Choi
Customers review
Overall Wonderful, 4.7
Location 4.3
Cleanliness 4.8
Comfort 4.7
Neighborhood 4.5
Amenities 4.6
Condition 4.7
Recomendation 90.1%
Joyce Choi
Jan 05, 2021
4
Manter todas as instalações, incluindo planejamento preventivo e de contingência sob um bom padrão, é uma obrigação
Joaquim Eleutério
Jan 05, 2021
5
Restaurante com comida excelente. Atendimento excelente.
Herman Lee
Jan 05, 2021
4
Todo o serviço 3 é bom, mas a velocidade do wi-fi precisa ser melhorada
Herman Lee
Jan 05, 2021
4
Todo el servicio de 3 es bueno, pero la velocidad de wifi debe mejorarse
Joyce Choi
Jan 01, 2021
4
Keeping all facilities including preventive & contingency planning under the good standard is a must
Emily Chao
Dec 29, 2020
5
Estadia de Natal, água da piscina e aquecimento, Papai Noel e presentes, as crianças estão muito felizes
Suchada Kongthon
Dec 29, 2020
5
Foi a minha 2ª estadia com mandarim oriental macau e o serviço foi impressionante. O nome da equipe é "Melody", que me recebe com grande atitude durante o check in e check out. Mas uma coisa que você pode oferecer melhor é a ligação para o serviço de quarto. Era muito lento e difícil de alcançar quando fui chamado para o serviço de quarto. No geral, é excelente.
Suchada Kongthon
Dec 29, 2020
5
Fue mi segunda estancia con mandarin oriental macau y el servicio fue impresionante. "Melody" del nombre del personal que me da la bienvenida con la gran actitud durante el check in y el check out. Pero una cosa que puede ofrecer mejor es la llamada al servicio de habitaciones. Fue muy lento y difícil de alcanzar cuando me llamaron para el servicio de habitaciones. En general, es excelente.
Emily Chao
Dec 29, 2020
5
Estancia navideña, agua de piscina y calefacción, Papá Noel y regalos, los niños están muy felices
Suchada Kongthon
Dec 25, 2020
5
It's was my 2nd stayed with mandarin oriental macau and the service was impress. Staff name's "Melody" who's welcome me with the great attitude during check in and check out time. But one thing you can provide better is the room service call. It's was very slow and hard to reach when I was called for room service. Overall its excellent.
Jhayvee JV
May 19, 2020
5
One of the best hotels I've ever been clean, safe, beautiful room...my very best experienced ever with my favorite amazing people with me who gave me a hotel accomodation treat that last for a life time. 5 ☆☆☆☆☆
Derek Li
May 13, 2020
5
Very 'oriental'. Good privacy with good F&B outlets
Cynthia Nunes
Apr 30, 2020
1
Fitness Center was playing workout music in the changing room and it was so loud and annoying to be relaxing in the sauna room listening to workout music. They used to play spa music before n really don’t understand why they changed into such inappropriate music.
Sailor Mercury
Mar 05, 2020
5
The staff were so amazing, very attentive and friendly. The room had a great view and was spotless clean. Close to the old city centre as well. Will definitely stay here again when in Macao.
Ivan Tung
Jan 05, 2020
5
O quarto é limpo e espaçoso, o espaço é muito casual, o banheiro e vestiário são grandes, eo todo é muito recomendado.
Ching chiang
Jan 05, 2020
5
Muito íntimo Oriental Wenhua Atelies peças de reposição + potes de chá TWG Todos os tipos de equipamentos macios e duros devem ter toda a atitude de pessoal de serviço super qualidade Eu não esperava que este lugar na ilha para tomar um lugar tranquilo Nenhum bônus de casino pontos
Tsung Yen Lee
Jan 05, 2020
5
Ótimo! O serviço é completamente cinco estrelas e realmente se sente em casa. O interior da sala é espaçoso e luminoso, com uma bela vista para o lago.A cerimônia de boas-vindas é a água de soda com sabor de toranja de camomila. (A sala parece uma foto, muito confortável!) O ginásio da piscina não é usado para a renovação, mas há um spa, todo o espaço sou eu sozinho, feliz XD porque homens e mulheres são separados, então basicamente não precisa usar roupas, se tem vergonha descartável fornecer cueca, mas é muito apertado de usar É pequeno, então não use de qualquer maneira, ninguém está haha ~ relaxe e alivie o stress> Dois dias de café da manhã, eu tenho que comer o hotel, um monte de coisas e delicioso, o serviço é ótimo ~ Então o último dia é o aniversário da mãe, e até surpresas para fornecer um bolo de aniversário, tão íntimo! Não esperava XD em tudo Resumindo, é realmente uma ótima experiência de estadia, se você tiver a chance de vir a Macau na próxima vez, volte>
Ivan Tung
Jan 05, 2020
5
La habitación es limpia y espaciosa, el espacio es muy informal, el baño y el vestidor son grandes, y el conjunto es muy recomendable.
Ching chiang
Jan 05, 2020
5
Repuestos orientales muy íntimos de Wenhua Atelies + teteras TWG. Todo tipo de equipos blandos y duros debe tener la actitud de todo el personal de servicio de calidad superior.
Wong Derek
Jan 05, 2020
5
Excellence services and facilities
Wilson Ng
Jan 05, 2020
5
Always enjoy staying here in Mandarin Oriental Macau. The food is exceptionally good and the view here is amazing.
Lady Boo Berry Chir
Jan 05, 2020
5
First class hotel with excellent service. Our room got upgraded to a suite and birthday cakes were prepare for our occasion. After we checked out, we couldn’t find any taxi; the hotel manager helped us find their driver to take us to the ferry terminal so that we didn’t miss our ferry. We really appreciate his kind assistance. We will definitely come back again
Amedeo Caputo
Jan 05, 2020
5
Now I understand how easy it is to become a "fan" of M.O. We came here for just 1 night to celebrate our anniversary, and I wish we had stayed more. The class, the level of service, the kindness and friendliness of the staff is simply something you are going to remember for years to come. The attention to details is the highest I have ever experienced in my life. And I really have been lucky to stay at several 5-star hotels around the world, but the Mandarin Oriental in Macau has set a really high bar for all other hotels to follow. I felt almost speachless when I found they provided a glasses cleaning cloth and cable reel tapes for my chargers (you can see both in the pics). Which of course I'm going to keep as a cherished memory. We were welcomed as we were regulars (it was my first time ☺️ at a M.O. as far as I remember) At the check-in, we were welcomed by Mrs. Sun and Mrs J. Babilonia, and the latter not only welcomed us but also brought us to our room which to our surprise was so wonderfully decorated with rose petals on bed and a complimentary cheesecake for our anniversary. In addition to that she was kind enough to take a picture of us and let us have a printed copy to get a fond memory of this moment. At the front desk, a Western guy who I think was the "supervisor" and whose name I didn't take note (I'm not good at remembering names 😭) was kind enough to teach us about how to reach around some places in Macau and how to make the most out of our short stay. The room has a fantastic view of the Macau Tower and Taipa side. At night the view is stunning. The staff at the swimming pool was also very attentive and friendly (I don't remember their names sadly). I had also breakfast at MO and even there the staff was very attentive to my requests. The food was extraordinary of course. The room was impressively huge and it has an automated system that is going to open the curtains whenever you come back in. What is sure is that they won another fan in me and this is one of the hotels I'm going to say I will definitely come back to.
Luis Agramunt
Jan 05, 2019
5
Mi cadena de Hoteles preferida el mundo. Pero el Mandarin de Macau 100% es puro lujo asiático en habitaciones, servicio, restauración y gastronomía. 10 estrellas si se puede :-)
Marcelino Freixas
Jan 05, 2018
5
LaHISTORIAdel..... HotelMANDARÍNORIENTAL ,Macao. La AMISTAD y elbuenSABORsiempre perduraenelTIEMPO Grácias marcel
Manuel Li
Jan 05, 2017
4
Esta muy bien
PhyllisFromCanada
Amazing service!!!
5
Great location with beautiful view. Very rare loading only place in Macau with no casinos.
The pool is boarderless and its water so clean. The fitness center staffs are very kind and really know what...
jeffwQ8340DH
Away from the casinos comfort, great food, and impeccable service
5
While we were visiting our Hong Kong based family we all enjoyed a weekend at the MO Macau. Having survived the 15 3/4 flight from Toronto we needed a combination of comfort, quiet and nourishment...
docjjpan
I'm a fan
5
Travellers will easily become fans after staying with Mandarin Oriental. Especially I was luckily be invited to checkin at own room when arrive late and tiring. The welcoming staff and checkin...
46fanm
Thanks to Derrick Lu
5
A nice experience in Macau. We are lucky enough to have room type upgrade and see the see sight. Thanks to Derrick Lu who is a warm-hearted person help us a lot and recommend some tips on how to eat...
Sizwang
å®ç¾çä½å®¿åæ°´çä½éª Unforgettable accommodation and SPA experience
5
Thanks MO provide my sweetie and me such a wonderful experience including one night accommodation and a dual SPA treatment. I would like to express my special gratitude to Nok who has perfectly...
kristyh802
Staycation in Macao
5
The service is really nice, staffs are friendly and considering. The food is scrumptious with high quality and the views is sick!!! Really enjoyed and have fun! The facilities are great !!!!! Me and...
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