Generations Riviera Maya

E. Bennett

Oct 08, 2021

5

Just visited this resort with my wife and 2 small children. Fell in love with the resort.Excellent food,great customer service,and everything is easy to walk to since it's a smaller resort. We also got lucky we went when there was a break in the seaweed and we got to enjoy the beach.All around a great time, will definitely be going back.

E. Bennett

Oct 03, 2021

5

Just visited this resort with my wife and 2 small children. Fell in love with the resort. Excellent food, great customer service, and everything is easy to walk to since it's a smaller resort. We also got lucky we went when there was a break in the seaweed and we got to enjoy the beach. All around a great time, will definitely be going back.

Cecilla

Oct 01, 2021

1

Update: still no response....: The amenities were okay. Not alot to do on the resort. But beware of the lies they tell you. We purchased a membership from Ivan H. And got in writing a $500 credit and they did not honor it. We will be canceling. Also, they made us late for our transportation and said we had to pay for it. Such a horrible horrible way to end vacation. Will never return. Do Not suggest.. Mentirosos. ::update:: emailed them and still no response:as of 9/28 no response

Kris St.Martin

Sep 17, 2021

5

Absolutely the best vacation I could’ve ever dreamed of. The staff and food are what makes this place a top tier resort. The views and great entertainment only added to the fun. We had roughly 30 guests for a wedding reception fly in from the US and the only negative we could mention is the lack of email results for Covid testing which was done on the resort. We were all accommodated our results the next day by the concierge in the lobby in time but it still caused anxiety for some. Aside from that I felt as though the staff was beyond incredible. I didn’t know service existed at this level. They made all of us so happy everywhere and every moment they could. Gloria-coordinated our week to perfection, Martha!! Feliz Cumpleanos!!-she was literally running back and forth with our drinks and has a heart of gold, Sofi the volleyball star-I hope she gets paid well she’s high energy and very fun, and of course the MC of all events-Omar.. he has a great personality. The restaurants’ food, drinks, chefs, waiters, hostess’.. absolute perfection. I could go on and on, but please show this to Gloria and Martha especially. They are two beautiful souls we are so happy to have met and the reason we plan to go back. Thank you.

San Souza

Sep 17, 2021

5

Um resort com inúmeras opções para diversão de toda família..diversos restaurantes disponíveis com culinária italiana,oriental e mexicana..café da manhã primoroso e atendimento de todos os funcionários impecável.

Samuel Herrera

Sep 17, 2021

5

Amé la comida, buen ambiente y diversión sana. Sin duda regrrsaría

Kris St.Martin

Sep 17, 2021

5

Absolutely the best vacation I could’ve ever dreamed of. The staff and food are what makes this place a top tier resort. The views and great entertainment only added to the fun. We had roughly 30 guests for a wedding reception fly in from the US and the only negative we could mention is the lack of email results for Covid testing which was done on the resort. We were all accommodated our results the next day by the concierge in the lobby in time but it still caused anxiety for some. Aside from that I felt as though the staff was beyond incredible. I didn’t know service existed at this level. They made all of us so happy everywhere and every moment they could. Gloria-coordinated our week to perfection, Martha!! Feliz Cumpleanos!!-she was literally running back and forth with our drinks and has a heart of gold, Sofi the volleyball star-I hope she gets paid well she’s high energy and very fun, and of course the MC of all events-Omar.. he has a great personality. The restaurants’ food, drinks, chefs, waiters, hostess’.. absolute perfection. I could go on and on, but please show this to Gloria and Martha especially. They are two beautiful souls we are so happy to have met and the reason we plan to go back. Thank you.

Jose Rodriguez

Sep 17, 2021

5

Hermoso ahí estubo mi hijo y nietos muy contentos selos recomiendo 👍

Yannin Castañeda

Sep 08, 2021

5

A comida é muito rica!!! Os quartos confortáveis !! A atenção do pessoal é muito boa! Fazem com que você se sinta muito confortável durante a sua estadia. O único problema são as praias, não são as melhores, mas o hotel vale a pena!

Sandra Souza

Sep 08, 2021

4

Apesar de ter pago a reserva 1 mes antes da chegada, quando chegamos no quarto vimos que só tinha uma cama de casal King site, quando havíamos solicitado 2 camas queen...informaram que não havia quarto disponível com as 2 camas e somente no dia seguinte fizeram a mudança de quarto!

Yannin Castañeda

Sep 08, 2021

5

La comida es muy rica!!!Los cuartos cómodos!! La atención del personal es muy buena! Te hacen sentir muy cómodo durante la estancia.. Lo único son sus playas, no son las mejores, pero vale la pena el hotel!

F13 García De León José Ángel

Sep 08, 2021

5

Muy buena atención y me recibieron muy buen

Roberto A. Gomezrobledo

Sep 08, 2021

5

Gracias a todo el staff.Nuestro viaje en familia fue fantástico .La habitaciones exceletnes .Mencion honorífica a Julio ( mesero desayunos ) Viviana( encargada whine kitchen) y el Sr Barbosa quienes hicieron nuestra experiencia a placentera.Nos vemos pronto

Santyago Ruiz

Sep 08, 2021

5

Excelente lugar para comer, disfrutar las vacaciones, la señorita Luna una anfitriona que woah, te explica todo, te manda los horarios y actividades de la semana, te hacen sentir en casa

Allison Raffin

Aug 08, 2021

5

Minha família e eu amávamos Generations Riviera Maya. O quarto / vista era linda e a equipe foi extremamente amigável. Embora houvesse muitas algas no mar, nos divertimos muito na piscina e relaxamos nas camas bali. Omar, Kevin, Sofia e Fanny eram uma equipe de entretenimento incrível, e todos eles tornaram nossa experiência ainda melhor. As atividades e shows foram uma das nossas partes favoritas da viagem! Eles até saíram de seu caminho para comemorar o aniversário da minha mãe e decorar para ela. Definitivamente, eu recomendaria este resort!

Eddie Burk

Aug 08, 2021

4

Generations is the family side of the resort and it's pretty busy with music and noise all the time. Staff is friendly the restaurants are really decent. And you can enjoy the pool and swim out but you can't go to the beaches because of the seaweed and the smell of the water

Mack Grubb

Aug 08, 2021

5

2nd time and both have been great...so much to do, great food, and great service.Specifically we loved the entertainment staff and how they loved are kids.Omar, Sophia, Fanny, and Kevin were the best!

Allison Raffin

Jul 27, 2021

5

My family and I loved Generations Riviera Maya. The room/view was beautiful and the staff was extremely friendly. Even though there was a lot of seaweed in the sea, we had an amazing time by the pool and relaxing on the bali beds. Omar, Kevin, Sofia, and Fanny were an amazing entertainment team, and they all made our experience even better. The activities and shows were one of our favorite parts of the trip! They even went out of their way to celebrate my mom's birthday and decorate for her. I would definitely recommend this resort!

Luis Ignacio Garcia Mailhe

Jun 08, 2021

5

Hotel ideal para quienes gustan viajar en familia. Gran parte de sus habitaciones tienen acceso directo a la piscina, su playa no es su fortaleza , pero tiene excelentes vistas y la calidad de su gastronomía es excelente . Recomiendo el Restaurante Italiano.

Frank fuchsberger

Jun 08, 2021

5

If you're looking for a great vacation this is the place. All inclusive gourmet food. Stunning rooms with unbelievable views. Drinks everywhere. Super nice staff everywhere. Everyone says hello and if they can do something for you. Luis our butler was over the top with service. Making reservations for us to eat, providing information on what's all going on at the resorts. Even got me flowers and a card for my wife on mother's day. The room was stocked up every day. 10 bottle bar with all you need. Snacks along with 2 refrigerators loaded with beer soda sparkling water. Our room was a swim up balcony with infinity pool. Jump in anytime you want! The transportation to and from the airport was great. Do not hesitate booking this place. The off resort activities were awesome. We swam with dolphins and went on a 3hr catamaran snorkeling trip. Sun and definitely a booze cruise! Great time. We did deep sea fishing and caught 3 barracuda all over 40 inches. I cannot say enough about this place and we will be back again. The highlight was the Mexican fiesta night.It was outside and they had killer food and killer entertainment. If you become a member there you also get member dinners. This time it was on the roof top wedding area overlooking the resort and beach. Excellent food and service by Daniel. Oh and drinks! They also will do private dinners and this time we were out on the covered pier over the ocean. It is an experience of a lifetime. The gift shops and vendors are great. Allows you to get nice souvenirs and gifts to take home that are not overpriced. Just do it! You won't be sorry.

Mayra Rodríguez

Jun 08, 2021

5

La atención de su personal es increíble!! Super atentos ! Muy cómodo hotel, muy bonitas habitaciones. Me hubiera gustado que el gimnasio del hotel estuviera abierto desde muy temprano por la mañana. Todo lo demás excelente

Who Me

May 08, 2021

5

Amazing resort with multiple options for entertainment and dining that's all inclusive. Had a ton of fun here. Great for families. Our room was luxurious and is perfect for a romantic trip. You also have access to 2 other resorts so it's all well worth it!

Renato Bettim

Oct 08, 2020

5

Hotel incrível

Kim Médice

Oct 08, 2020

4

Lugar lindo

Juan Gabriel Vivas Medina

Sep 15, 2020

5

The best family place on riviera maya

Ice Ryda

Sep 10, 2020

3

Pros: Good food, good selection of drinks, tons of pools, friendly staff. Cons: Slow service. Housekeeping didn't get to us until the 2nd day. Large resort so bring comfortable shoes if you plan on exploring. Cooling/heating system in rooms seems to have a mind of their own. I'd turn off the ac but there was a mysterious draft coming from somewhere else. Finally a lot of the staff seemed misinformed about when restaurants/bars open and close. Would only recommend to couples but stay on the adult side.

C

Sep 07, 2020

5

Nice breakfast and great service !

Brad Boles

Mar 11, 2020

5

My wife and took our 13 and 15 year old for spring break and had a great time. Great food and drinks, beautiful views with wonderful beach, pool, and water activities.

Brian Tweer

Mar 01, 2020

2

Mediocre resort at best. Felt like a spring break hotel for adults. Not impressed at all by the breakfast buffet. Dinners have been good but expect limited options if you bring a child. You can only bring a baby to 3 total dinner spots. Service has been fair at best and everywhere you look you can find garbage that hasn’t been cleaned up. This place completely dropped the ball for us..I actually called other hotels nearby to change our reservation..absolutely would not recommend staying here..spend the extra money and stay at the grand vellas down the road.

Michaela Ion

Feb 17, 2020

5

Generations Riviera Maya, together with the two El Dorado resorts on the same beach property are a little corner of heaven. A gated, well-secured one, with an authentic yet modern Mexican feel. The resorts have all the amenities you can think of, and then some, and if you're looking for an escape, this is the way to do it. At Generations, which is a kid-friendly property, every room on the hotel's first three floors opens directly to an infinity pool, with a stunning view of the Caribbean Sea. The rooms are massive, with spacious bathrooms, living rooms, and bedrooms, each with their own large-screen TV. The air conditioning is excellent. Since this is an all-inclusive resort, all the comfort also comes with continuously stocked fridges and eight different restaurants, each with its own personality and carefully executed delicious cuisine. The property is all beach-front, with pristine beaches thoroughly cleaned every morning. There are chaises all across the beach, as well as amazing Bali beds outfitted with fresh linens every day, and staffed with servers taking drink orders. The staff is helpful and attentive, and seem to really enjoy their jobs. The majority speak English. After spending five days at Generations, it was hard returning to the reality of paying for food and drinks and not having any infinity pools or Bali beds around. I'm looking forward to my next visit, because I'm definitely going back.

Melisa Guzman

Feb 12, 2020

5

My husband and I celebrated our honeymoon here and it was amazing! We stayed for 2 weeks and there were so many restaurants to try and things to do, we had a great time. My parents stayed part of the time as well. The swim out pools were great and I love that you can easily walk or take a golf cart between their other sister resorts. Night time was definitely best spent at Dorado.

Jigna Patel

Nov 08, 2019

4

Beautiful resort. Things are far apart so expect to walk to shuttle It often. Beaches are clean and gorgeous. So many options of restaurants, a few that are child friendly. It is attached to El Dorado which is adults only. Amazing option and definitely a higher level hotel to escape to for quieter more beautiful pools etc options. Facilities and rooms are very clean. Expect critters, you are in the middle of a jungle after all. This is a good family friendly option. Besides the lack of shuttle response and long wait times, enjoyed our stay.

Navigator200324

What you're sold isn't necessarily what you get

3

The location and hotel were beautiful. But in typical Mexican fashion, Management sells you something that staff don't necessarily understand that they are supposed to deliver, or how to deliver. We...

Global25022652944

GREAT VACATION, GREAT PEOPLE, GREAT TIME!!!

5

Generations was once again a fabulous destination for a family vacation. The staff is 6 star rated. So helpful. So friendly. The facilities are clean, beautiful, and I cant state how wonderful...

SarahlovesMexico

Love this resort!!

5

We just got back from a great long weekend at Generations. The resort is beautiful and the food and drinks were incredible. The staff went avbove and beyond to make our tirip mrmorable. Our butlers...

Jeff and Betsy B

Another great stay

5

Canât say enough about how wonderful this resort and the staff are!! Gerardo, Luna, April, Israel, Diego, Stephanie, Eddy, Imelda, and Luiz. We love this resort. The food is excellent and the spa...

BrianS4539

Incredible service from our butler Ramon

5

We had a great experience staying at generations. Wanted to give a big shout out to our butler Ramon. His service and attentiveness is what you would expect from a 5 star resort. He is a big part of...

Andrew M

First trip since the âbig Karismaâ divorce

5

Coming back from another fantastic trip to this wonderful set of resort properties. We stayed in Building 19 on the third floor in an emerald room connected to a Ruby. For this time of year room...

Generations Riviera Maya, Riviera Maya

Generations Riviera Maya

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Generations Riviera Maya, Riviera Maya

Generations Riviera Maya

Price & Availability

Travelers

Select your room

OCEANFRONT SUITE ·

1-Bedroom Ocean View Suite ·

OCEANFRONT SWIM UP SUITE ·

Suite Standard With Sea View 2 Queen Bed(s) ·

OCEANFRONT POOL SWIM UP SUITE ·

Oceanfront Suite ·

Junior Suite Pool View ·

Suite Junior With Sea View 1 Double Sofa Bed(s) And 1 Queen Bed(s) ·

02 - One Bedroom Oceanfront Swim Up Suite New ·

Suite Pool ·

Suite With Sea View 1 Double Sofa Bed(s) And 1 King Bed(s) ·

03 - One Bedroom Oceanfront Pool Swim Up Suite New ·

Oceanfront Swim Up Suite ·

Oceanfront Pool Swim Up Suite ·

04 - One Bedroom Oceanfront Presidential Suite New ·

05 - One Bedroom Oceanfront Presidential Swim Up Suite New ·

06 - One Bedroom Oceanfront Presidential Pool Swim Up Suite New ·

08 - Two Bedroom Oceanfront Swim Up Suite New ·

11 - Two Bedroom Oceanfront Presidential Swim Up Suite New ·

12 - Two Bedroom Oceanfront Presidential Pool Swim Up Suite New ·

14 - Three Bedroom Oceanfront Swim Up Suite New ·

17 - Three Bedroom Oceanfront Presidential Swim Up Suite New ·

Overall

Customers Review

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