Ocean Riviera Paradise, Riviera Maya
Carretera Federal Chetumal – Cancun, Xcalacoco, Km 296, Manzana 020, Lote 007-1, Playa Xcalacoco, Near Quinta Avenida, Riviera Maya, 77710, Mexico
Rating
3.9
Price Level
$$$
Rooms
974
Pets
No
from PEN 7,106.71
14
Nov
Ocean Riviera Paradise, Riviera Maya, Riviera Maya
Ocean Riviera Paradise, Riviera Maya
Ocean Riviera Paradise All Inclusive is situated in Playa del Carmen. The hotel has 5 outdoor pools and spa centre and guests can enjoy a drink at one of the 12 on site bars. Free WiFi is provided and free private parking is available.All rooms include a flat-screen TV with cable channels. You will find a coffee machine in the room. Each room is fitted with a private bathroom. For your comfort you will find bathrobes and free toiletries.There is a 24-hour front desk at the property. Guests can enjoy a meal in one of the 10 restaurants of this resort relax at Mike´s Coffee or have dessert at the Ice Cream Parlour. The resort offers unlimited non motorized sports Theater Night club and access to the onsite Casino and Bowling alley.Despacio Spa Centre offers massages face and body treatmentsIndoor saltwater pool sauna and state of the art fitness centre. Beauty salon and hairdressing service.You can play tennis volleyball or basketball in one of the 3 courts. 5th Avenue is 4.3 km from Ocean Riviera Paradise All Inclusive. The nearest airport is Cancun International Airport 50 km from the property.
Price & Availability
Select your room
Preferred Rate
Eden Junior Suite - Free Bowling Alley, Welcome Drink, Free Wifi, Gym 24 Hrs, By The Beach, All Inclusive - Ght ·
All Inclusive
Non Refundable
Eden Junior Suite Garden view ·
All Inclusive · 1 King Bed, 2 Queen Beds
Book now and save
Non Refundable
Junior Suite Eden ·
All Inclusive
Eden Junior Suite Pool View ·
All Inclusive · Bed Not Specified
Book now and save
Non Refundable
Privilege Junior Suite Garden View ·
All Inclusive · Bed Not Specified
Private sale
Non Refundable
Eden Junior Suite (JRSSTD) ·
All Inclusive
Preferred Rate
Privilege Junior Suite - Ght ·
All Inclusive
Non Refundable
Junior Suite Eden Pool View ·
All Inclusive
Eden Junior Suite Garden View ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Eden Junior Suite with Jacuzzi ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Preferred Rate
Privilege Junior Suite Pool View - Ght ·
All Inclusive
Non Refundable
Eden Junior Suite Pool View (JRSSTDPV) ·
All Inclusive
Junior Suite Eden Jacuzzi In Balcony ·
All Inclusive
Junior Suite Standard ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 30 Oct 2024
Suite Standard ·
All Inclusive
Package Rate
Non Refundable
Eden Junior Suite Jacuzzi at Balcony (JRSSTDBT) ·
All Inclusive
Privilege Junior Suite ·
All Inclusive
Eden Junior Suite Jacuzzi In Balcony ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Privilege Junior Suite Pool View ·
All Inclusive · Bed Not Specified
Book now and save
Non Refundable
Eden Junior Suite Ocean View ·
All Inclusive · Bed Not Specified
Book now and save
Non Refundable
Suite With Garden View ·
All Inclusive
15% discount
Non Refundable
Privilege Junior Suite (JRSPRI) ·
All Inclusive
Junior Suite Eden Sea View ·
All Inclusive
Eden Junior Suite ·
All Inclusive
13% discount
Non Refundable
Suite Garden View ·
All Inclusive
Non Refundable
Eden Junior Suite Ocean View (JRRSTDSV) ·
All Inclusive
Privilege Junior Suite Pool View (JRSPRIPV) ·
All Inclusive
Suite With Pool View ·
All Inclusive
15% discount
Non Refundable
Eden Junior Suite Sea View ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Suite ·
All Inclusive
15% discount
Non Refundable
Junior Suite Garden View ·
All Inclusive
Non Refundable
Standard Suite ·
All Inclusive
17% discount
Non Refundable
Junior Suite Premium ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Junior Suite Pool View ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Junior Suite Eden Swim Up ·
All Inclusive
Eden Junior Suite Swim Up (JRSSTDSU) ·
All Inclusive
Eden Junior Suite Swim Up ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Junior Suite Sea View ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Junior Suite Ocean View ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Room Run Of House ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 30 Oct 2024
Junior Suite With Jacuzzi ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Junior Suite Eden Rooftop ·
All Inclusive
Eden Junior Suite Rooftop (SUISTDRT) ·
All Inclusive
Eden Junior Suite Rooftop ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Suite Pool View ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 3 Nov 2024
Junior Suite Eden Rooftop Sea View ·
All Inclusive
Privilege Junior Suite Rooftop Pool View ·
All Inclusive
Double Or Twin Pool View ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Privilege Junior Suite Rooftop Pool View (JRSPRIRTPV) ·
All Inclusive
Eden Junior Suite Rooftop Ocean View (JRSSTDRTSV) ·
All Inclusive
Eden Junior Suite Rooftop Sea View ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Master Suite Eden ·
All Inclusive
Eden Master Suite (SUISTD) ·
All Inclusive
Privilege Master Suite ·
All Inclusive
Eden Master Suite ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Privilege Master Suite (SUIPRI) ·
All Inclusive
Double Or Twin Standard ·
All Inclusive
Cancel free of charge before Thu, 31 Oct 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
958 reviews
5
7833
4
1605
3
868
2
445
1
596
Customers Review
Location 5
Cleanliness 4.2
Comfort 4.2
Neighborhood 4.3
Amenities 4.2
Condition 4.2
Recomendation 59.9%
“I feel like they stole my money and didn't even care.
I booked this trip with some friends for my birthday and was super excited to go. I had heard great things from friends who regularly vacation here so I thought the referral would be great! I wanted to splurge so I got the rooftop jacuzzi room with Privilege access so we could really go all out.
The place was beautiful upon entry, we checked in with the Privilege check-in and my card was charged. It wasn't until I was being taken to my room that we were notified that Privilege areas were closed due to a recent hurricane, only 4 of the restaurants were open, and many of the swim-up bars had been destroyed and were being rebuilt. Obviously, a hurricane is not something they can help, but I never received a single update about closures and had entirely different expectations for my trip upon arrival. When I learned of all the closures, I spoke to Lily who checked us in, and she said she forgot to tell me about all the closures (convenient because they had already swiped my card). I told her that I spent double the money for the week for those things and was never informed until it was too late. She told me she'd escalate the issue and get back to me later.
Getting into our room that evening, it smelled strongly like mildew, the jacuzzi didn't work properly, and our shower flooded the entire room on first use.
I went back to the desk to speak to her again and she sent maintenance, and said that her supervisor would get back to me. This happened for 3 days in a row. I would voice my issues and they said "they'd get back to me". By the end, I gave up because they clearly didn't care about customer service. I would have been okay with closures at the normal rate, but I was paying double. When I asked for support, they told me they'd give me 15% off if I wanted to come back again...
It's beautiful, and I'm sure it's great when it's fully functioning. But I feel like they stole my money. Don't pay the extra for privilege... it's definitely not worth it.”
— Addison Gumbert
“This was our first experience with an all inclusive and first time in Mexico. I absolutely loved every moment. The staff was so friendly. The theater performances were astonishing!!! Room was nice and clean too. My parents are members and we were able to use their privilege H10 premium. So worth it! We saw coatis monkeys and iguanas roaming the resort. We don't have kids but it looks like a great place for a family. You will not be disappointed.”
— Natalia Peeler
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