“First of all I would like to say overall the resort is clean and well kept. The food overall was good and above par with the other resorts we have visited. The layout of the omelette bar could be more efficient. The line for the omelettes covered the hot food area of the buffet. You had to wait in line to get a piece of sausage or other item. Not a real big deal but would be an easy fix. Our shower drain was very slow. We had to use the extra towels to dam the water from coming out into the bathroom and living area. Also not a big deal but I called and reported the problem 4 different times and finally just gave up and used the towels. There was only one bar that offered cocktail servers. The beach bar was totally self serve. That isn’t a problem for me but I saw elderly people with canes navigating the sand while carrying drinks. Probably the biggest issue I had with the resort was the bar service. We drink vodka and asked for the Smirnoff brand which is on all the bars. When they would run out the bartenders would go out of site and come back with the alcohol in your glass. I know what was poured was not Smirnoff. Further I watched the bar tender fill the Smirnoff bottle from the local brand bottle. This really concerned me with the recent deaths in the Dominican from tainted alcohol. I don’t know if it is acceptable to go out of sight behind closed doors to mix drinks in other Iberostar resorts but in the US it is not. We only go to resorts every couple years. We were hoping this would be our new go to place but unfortunately it is not. We won’t be coming there again.”

“Went to celebrate my birthday! My mom and I had the best time! The staff was amazing, food was good and everything was safe and clean. We had a minor ant problem, but the hotel quickly took care of that. Wifi all through the hotel and rooms. Again, we thank the staff for the amazing stay. Definitely a 5 star experience, we can’t wait to go back!”