Experience Luxury at Mövenpick Hotel Auckland in North Island, New Zealand

Mövenpick Hotel Auckland

8 Customs Street East, Near Auckland Ferry Terminal, Auckland, 1010, New Zealand

Classificação

4.3

GreenLeader

2024

Nível de Preço

Quartos

207

Animais de estimação

Não

desde $ 1,480.12

RESERVAR AGORA

Jan

Mövenpick Hotel Auckland, Auckland

Mövenpick Hotel Auckland

No coração do distrito à beira-mar de Auckland e cercado por boutiques de grife e premiados restaurantes do Britomart, o Grand Mercure Auckland reúne todos esses elementos p/ contar a história da nossa cidade diversificada. Nossas histórias são encontrada s desde as comodidades dos quartos até a icônica arte do Pacífico e menus de jantar. C/ 207 quartos, andar dedicado a conferências e espaços de estilo de vida, o Grand Mercure recebe todos os viajantes p/ explorar o mosaico intimista e étnico de Auckland

Preço e Disponibilidade

Aplicar mudanças

Selecione o seu quarto

Junior Suite, 1 King Bed ·

Apenas Quarto

15% Special Discount applied

Não Reembolsável

Total

$ 1,480.13

RESERVA

Junior Suite, 1 King Bed Non Refundable ·

Apenas Quarto

Não Reembolsável

Total

$ 1,584.48

RESERVA

Junior Suite 1 King Bed ·

Apenas Quarto

8% desconto

Não Reembolsável

Total

$ 1,653.04

RESERVA

Junior Suite, 1 King Bed ·

Alojamento & Pequeno Almoço

Não Reembolsável

Total

$ 1,819.83

RESERVA

Junior Suite, 1 King Bed Non Refundable ·

Alojamento & Pequeno Almoço

Não Reembolsável

Total

$ 1,981.01

RESERVA

Isenção de responsabilidade: a imagem mostrada é apenas para fins ilustrativos e pode não representar o quarto de hotel. O layout do quarto, móveis, comodidades e vista podem variar dependendo da disponibilidade e localização do hotel.

Geral

Excelente

4.3

516 criticas

Avaliação de Clientes

Localização 5

Limpeza 4.6

Conforto 4.4

Vizinhança 4.6

Facilidades 4.2

Condição 4.4

Recomendação 85.8%

“A straight up hotel room lacking vibe, opulence and warmth. Functional. Good location. Nothing more. No bath tub. Very small bathroom. Felt more like a renovated student hall of residence than a European hotel chain. 2 stars given price.”

— Rosalind McNamara

“The room itself was good. However I was discouraged by how my husband and I were treated when we finally figured out how to drive in as it was not clear and quite confusing and we had to drive past a couple times before parking out the front and I walked in and asked if we drove up into a walkway cafe area or not and the lady told me to stay and wait for valet yet another told us to just drive in. We made some suggestions on how it would be profitable to put signage out which was meet with a staff member who was not helping say aloud, "well it's pretty obvious" there was no need for her rudeness as we were the ones not given clear instructions and being it was out first time we have never seen or knew what/where to drive as it looks like a cafe area not a driveway. The manager made us feel as if we were making trouble but we weren't we just wanted to give some suggestions on how to improve communication for first timers but we were made to feel like we were just dumb and a nuisance to deal with. It was our 20th Anniversary and my husband was so discouraged and it almost ruined our night away. Every time we've stayed somewhere we've been given complimentary things and even a platter with Happy Anniversary written in chocolate with a small dessert for free to show their kindness.. others a small card.. but here we got nothing, not even a acknowledgement.. which is not mandatory but it is the difference between great customer service and mediocre service; so I guess this hotel has a lot of growing and learning to do in their customer services at front desk. However the staff in the restaurant were lovely and gave wonderful service and effort. I was also grateful to the young man who helped us get into our room as our door handle was not working either and when I had to go back to reception to get a new card he offered to come along with me to see if we were okay. We discovered that the door handle wasn't opening normally and that it had to be lifted up in the opposite direction (pull upwards) in order to gain access, a nuisance but again the manager never bothered to check in on us, offer us another room nor fix the issue. More welcoming and friendly service would have gone a long way and things like this can be overlooked but when you're treated like you're a nuisance rather than a guest then these things could potentially ruin what was suppose to be a beautiful night away; which in our line of work is rare..”

— Shannon Wadsworth

Geral Excelente, 4.3

Localização 5

Limpeza 4.6

Conforto 4.4

Vizinhança 4.6

Facilidades 4.2

Condição 4.4

Recomendação 85.8%

Shannon Wadsworth

Jan 18, 2023

The room itself was good. However I was discouraged by how my husband and I were treated when we finally figured out how to drive in as it was not clear and quite confusing and we had to drive past a couple times before parking out the front and I walked in and asked if we drove up into a walkway cafe area or not and the lady told me to stay and wait for valet yet another told us to just drive in. We made some suggestions on how it would be profitable to put signage out which was meet with a staff member who was not helping say aloud, "well it's pretty obvious" there was no need for her rudeness as we were the ones not given clear instructions and being it was out first time we have never seen or knew what/where to drive as it looks like a cafe area not a driveway. The manager made us feel as if we were making trouble but we weren't we just wanted to give some suggestions on how to improve communication for first timers but we were made to feel like we were just dumb and a nuisance to deal with. It was our 20th Anniversary and my husband was so discouraged and it almost ruined our night away. Every time we've stayed somewhere we've been given complimentary things and even a platter with Happy Anniversary written in chocolate with a small dessert for free to show their kindness.. others a small card.. but here we got nothing, not even a acknowledgement.. which is not mandatory but it is the difference between great customer service and mediocre service; so I guess this hotel has a lot of growing and learning to do in their customer services at front desk. However the staff in the restaurant were lovely and gave wonderful service and effort. I was also grateful to the young man who helped us get into our room as our door handle was not working either and when I had to go back to reception to get a new card he offered to come along with me to see if we were okay. We discovered that the door handle wasn't opening normally and that it had to be lifted up in the opposite direction (pull upwards) in order to gain access, a nuisance but again the manager never bothered to check in on us, offer us another room nor fix the issue. More welcoming and friendly service would have gone a long way and things like this can be overlooked but when you're treated like you're a nuisance rather than a guest then these things could potentially ruin what was suppose to be a beautiful night away; which in our line of work is rare..

Michael McRoberts

Dec 06, 2022

Had a pleasant stay here over the past couple of nights and would happily stay here again. Location for Auckland CBD is excellent. Design and interior fit-out is quite funky, but the rooms are very comfortable and functional. I had a great view back over Auckland and the harbor. The bed was very comfortable. I did like that the amenities all came is environmentally sustainable packaging as well which was nice. Definitely a recommend from me.

Rosalind McNamara

Nov 30, 2022

A straight up hotel room lacking vibe, opulence and warmth. Functional. Good location. Nothing more. No bath tub. Very small bathroom. Felt more like a renovated student hall of residence than a European hotel chain. 2 stars given price.

Ra Brown

Nov 09, 2022

Staff are very friendly, professional and courteous. There was an issue that occurred of which the night manager provided a solution. Very calming and quietly spoken. The restaurant Boda offers a set menu always a good choice when undecided. Good food, view and once again staff are making your establishment look good.

Claire Smashcroft

Oct 28, 2022

Room with 2 double beds was a little on the tight side for 2 adults and kids, but it was clean&tidy, also despite facing the road wasn't too much noise on Saturday night. Amenities are good, would absolutely have used the yoga room with a TRX if I'd had more time. Was also a very little library which looked quite dink. Chocolate hour was a blast and really great breakfast buffet. Staff were friendly enough. Was pricey but pretty good in comparison to other places